How hard back a blanket
Travel abroad is a particularly welcome, may have bit Shenyang Sister Lee, because tourism has attracted a trip to a series of troubles, that mood - definitely not tangle word can summarize, this is how it happened
Australia and New Zealand tour thirty thousand yuan to buy a large blanket
Sister Lee is a travel-loving people at home and abroad in recent years she went to many places during the 2011 Spring Festival, she was ready to go to Australia with her daughter play.
Sister Lee: travel to Australia two years ago,louboutin pas cher, wanted to go, and my husband had a friend, he bought a blanket, Australia gave me the greatest impression is particularly good blankets, hair is very long, he said, you also have the opportunity to go buy blankets back, we also enjoy to enjoy, with a use.
Australia's blanket to Sister Lee was impressed, so this tour, buy her another blanket is an important goal. This is not a newspaper group from the beginning, she would pay special attention to the details of shopping stores. Among them, some souvenir shops and quilt plants in Australia and New Zealand, Sister Lee had to buy blankets. See here, Sister Lee apart from anything else, immediately and Liaoning Province, China Travel Service signed a contract to join this “Australia and New Zealand on the 13th Tour.”
Sister Lee Speaking tour of Australia, New Zealand tours, play really is very happy, she not only looked to perform a variety of novelty never seen before, but also to enjoy the sunshine surf, beach breeze these fascinating views. Most importantly, she finally found their dream blanket products in New Zealand.
Sister Lee: fifth day to, that is to New Zealand, then take our little guide is a little beauty, where it feels intimate, this is our small tour of Liaoning,hollister paris,
In New Zealand, the reception of their girl surnamed Tang. She first took us a tour of the ranch, where Sister Lee saw a lovely llamas, she is also looking Youmo, like them very much. Think about her favorite camel wool blanket that these children can do it! Taking advantage of this drum excitement, the next day, the tour group was taken to a quilt factory.
Sister Lee: At that time I was excited to see a blanket. This is a side door of the hall, where a lot of wool blankets hung with black and white blocks scattered on the ground hanging a lot, I went straight to the blanket away.
Sister Lee finally see the dream of a blanket, then, began to introduce the sales staff, she said, camel sheep living at an altitude of 3000 meters to 5000 meters, is relatively rare animals, fur is very good. This camel wool blankets are New Zealand, Peru ago.
Sister Lee: Why fur very good thing because it is the plateau, the temperature difference is relatively large, while the cold, while the heat, causing the pores of the unique hollow, hollow pores are cool, can absorb heat can suck cold ... ... I do not say hair loss This is laying in bed. He said he did lint-free, wear-resistant, according to the average of three to five times the fur, he said, to buy back the blanket lifetime if not bad.
Not only that this blanket sales staff is good, even guide pak also assure you that, in New Zealand is not Maidaojiahuo.
Lee Sister: a say in New Zealand to buy things you worry, it is impossible to find the fakes, because the sales in New Zealand or the manufacture of fake treatment more stringent than domestic, and impersonal, they recognize the law, we would be more at ease.
Sales staff not only say this camel wool blankets lint-free, but not vermin, good care, and even antelope wool with cashmere and mink comparable quality, heard that, Sister Lee immediately decided to pick these blanket Best Buy, the clerk immediately goes to her to come up with a blanket of snow llamas.
Sister Lee: I see eye to shine ...... He said this particularly expensive, snow llamas, are the most expensive, pure wild,bottes louboutin pas cher, very few have not caught a few a year, so that is very expensive. I say this much money, he said NZ $ 6500. I touched that hair, then a lot of people say, a look at your boss will not give you that look cheap, I see what my dream woman would like to see, where to go to see Ben.
See this solid camel wool blankets, Sister Lee put it down, but in order to bargain, she suppressed excitement, pretending to inquire about a few.
Sister Lee: I said this many pieces to fight the system, he said, between 12-24, this I understand, the fight,louboutin pas cher, the less skin, the better the quality. He said very little snow llamas, so that on this one, we can say that Zhendian treasure.
One is Zhendian treasure, Sister Lee is no hesitation, immediately took out a 6000 twist currency, equivalent to more than thirty-two thousand yuan of money, bought the store goes on to say that the big snow blankets made of camel wool . To this end, she will receive a one pure camel wool blanket and two pillows.
Bought blankets, next journey for Sister Lee for no more surprises, and they mother and daughter in 13 days, that is, 2011 February 20, the end of a long journey back to Shenyang.
Kaka expensive blankets broken ring to fight hair loss
Go home the next day, Sister Lee would quickly spread gratefully put this blanket to the bed, and my heart felt extremely happy.
Sister Lee: I was very pleased to get in there, a bit like wheat cooked, like color, fall a blow, big waves, the landscape is very good, feel it on the bed, on the other night bar, which use on.
Sister Lee blankets which to spend, but in February of Shenyang, the house also heating, so she sometimes did not feel this bed camel wool blankets cool effect, and sales staff said that ” silky “, that” people an inattentive slipped to the ground “feeling, Sister Lee has no deep feelings.
Sister Lee: Then very regrettable that the feeling of sleeping in a blanket, with my imagination, and his propaganda too far. But I thought, no matter how to, I bought quite a luxury, then said it was camel wool blanket is a blanket of soft gold, my bed with blankets is Ferrari. My friends say OK, ah, you open the back of the Ferrari, very good, but I did not feel the feeling of Ferrari, the line, buy back, what would not say.
Although he did not find the feeling of a Ferrari, but Sister Lee did not think, after all, buy and buy a chant. Three days after the can, but something to make her surprise happened. Sister Lee's husband in a blanket to sit for a moment, on a dark pants, stick a bunch of hair.
Sister Lee: I had my heart thump of a sudden, I say that this blanket gnaw hair loss, the man Well, not the same as with a woman, (husband) What is this stuff floating hair can not afford something, you have hair loss yet.
Husband felt a little out of wool quite normal, Sister Lee does, but also feel a big problem. Who knows, but after three days, when she washed quilt, actually remove a group from a group of hair from the washer.
Lee Sister: one from the bucket out I was dumbfounded, lost so much hair, this time I was a fool of. Really is not out of floating hair, hair can not fall off the floating balls of wool so I wanted to look at these hairs, which is soft gold, Ferrari, more than thirty thousand dollars to buy back, I said this is what I to get angry.
Thirty thousand yuan camel wool blankets hair loss so powerful, Sister Lee heart grew heavy, then the seller put it better, the tour guide said that it was his fellow Liaoning, do they have a problem selling their blankets
Sister Lee: I thought it not snow llamas, not wild, various ideas have, or how to be cheated. ...... A lint-free, I began to think, what problems there, listen to this movement is not the same as blankets, plastic sheets like movement, squelch ringing, and I wondered if I spent more than thirty thousand dollars to buy the What, I turned over.
In order to ascertain the truth, Sister Lee regardless how precious blanket, she simply put blankets lining the back of the open a crack, put a blanket over the entire turn, the turn, she was shocked.
Sister Lee: open look dumbfounded. Really dumbfounded is open after that time the salesman told me that 12 to 24 to fight skin, and now behold is a 12-24, the little pieces to fight, not a corner block scrap.
Sister Lee counted, actually made more than 290 blankets the entire block mosaic of broken skin, chunks of leather, but a magazine size, small, not even to a woman's small nails big. Moreover, blankets rub up very crisp sound, it sounds like the same plastic rub. In addition, Sister Lee put blankets inside and out, looking around, over and over, in addition to a digital number, but did not find any identification with the product concerned, even the name and address, certificate and no, it is just a blank packaging plastic bags, without any words. Sister Lee's heart ice cold - and he spent thirty thousand yuan to buy back, actually pieces of three products.
Sister Lee: I now see, it is a blanket of snow camel it Can not prove that blanket, I did not know I was coming back to buy what sticking or cat skin of the skin.
Sister Lee did not know, this strip of snow in her camel wool blankets headache when another summer and her sister also encountered the same problem. She also bought a camel in New Zealand wool blankets.
Xia Sister: We November 20, signed Liaoning Everbright travel, ...... when he signed to fight groups say, fight groups but did not say specifically how to fight, and we think it is, so be it.
And Sister Lee's experience is very similar, summer sister and her husband, Liaoning Province, China Everbright International Travel Service signed a contract to tour Australia and New Zealand, the line also has designated � single quilt factory. In New Zealand, they are also the first summer tour Sister farm, watching alpacas, after being brought to the quilt factory.
Sister summer: when we see the introduction of a very good, so many advantages, it does not really clean, but not long insects, particularly large advantage, I think, I told my old man said, buy one.
Sister summer move to buy blankets mind, at this time, and the ground leaving her tour guide's words made up buying determination.
Xia Sister: I can not say false, expensive, buy fake can be in trouble, he said rest assured, buy fake travel package you will, Do not worry, no fakes abroad.
Hearing this, the summer Sister relieved immediately twisted out 6800 coins, together more than 34,000 yuan bought this Friesian, is said to be a blanket of snow, llamas, and likewise receive a bed and two llamas are pillow. However, when she put a blanket to take home to his son and daughter to use, there was the same problem and Sister Lee - hair loss.
Xia Sister: flick, the house full of hair, over the whole house in one place, I was pregnant daughter, mother can not, acquire a go, I said okay, I took back, then I say ...... a linen shop, right, finished sheets all have hair, I threw the sheets inside the washing machine, washing machine wash other clothes inside hairy, is one such.
If hair loss can make summer Sister barely stand, then the next thing,escarpin louboutin prix, so she can tolerate it. Because she actually exposed blanket over 34,000 yuan a big hole.
Xia Sister: talking on the phone, while touch, Oh, this mattress also how such a big hole, so we yixian, finished leather look broken, all of a sudden I got on the fire, I could not put up with ...... big a hole opened, the inside is like glue, the glue is stiff, Wang Litou I touch, I dared not too deep inside, afraid this whole hole is too big, we can not artificially put it (broke) , and finished on the inside, I feel, in some places hard, some places not so hard.
Sister also found at the summer break, blankets leather hard and turned out to be the same as gum, rub up Kaka ringing. That next summer Sister blocked heart.
And when summer Sister and Sister Lee to their store photos and a sales voucher control only to find that they are actually two blankets in the same store to buy.
Sister summer: buy things that are life frugally money down, I want value for money, we do not regret it, but now is not, and is greatly reduced, and we felt very unpleasant,louboutin chaussures, we want to give us a satisfactory answer .
Seeking to return to solve the road twists and turns and more
Thirty thousand yuan to buy a camel wool blankets so much lint, Sister Lee anxious, she hastened to the tour leader - often a telephone call away.
(Recording) Sister Lee: This hair loss is very serious indeed.
Often far: That way, it would say that travel agents, travel agents ... because I was working on that, you know You told him what you have told him directly, and then see how he told you, okay
Listen to the leader of meaning, and travel agents should be able to talk about the problem, Sister Lee hurried to find the Liaoning Province of China Travel Service Director Liu's phone, Deputy Director Liu how do you say
(Recording) Liu: Because hair loss earlier, you can not split, ...... this will quickly ask you, you know, the main thing is the people of this brand is really really ......
Sister Lee: You say a brand I think of it, it is nothing of this blanket, no marks, no factory, no nothing.
Mr. Liu: That does not seem to know that there is no blanket.
Sister Lee: But I do have a trademark in other places, this is not, and what are not, belong to three products.
Mr. Liu: Really
Sister Lee: Right.
Mr. Liu: you buy time how can you not see it
Sister Lee: After we buy this stuff for the first time, did not expect a repeat tour guide in New Zealand can not buy fakes, never even think it is a bad product, you think, or if you want to think of what we have do not think that I had a good look up to you, we do not believe, do not trust too much trust in it.
Sister Lee: This is something you worry about costs, then help me a good deal with it, okay
Liu: line.
Sister Lee: Then first thank you.
Liu: Nothing. Not. Okay.
Sister Lee: Okay, bye.
Phone, Deputy Director Liu Sister Lee agreed to the request. The thirty thousand yuan money to buy lint, debris stitching, creaking blankets, which will be how to solve it
This phone also played two days later, the department of Liaoning Province, China Travel Service Head Goofy (transliteration) called the phone, she let the blanket Sister Lee sent to Beijing, and then get the Australian allow manufacturers look after the talk refund.
(Recording)
Goofy (transliteration): People then again, you have to put that thing handing me, I look at how, in the end how it is, man-made damage, or simply like this, if I have something so serious The problem, they say it is, you can give back, but if there are other human factors, then I have no other way.
First heard right thing by returning to what man-made damage to the group said Sister Lee is not happy, is this camel wool blankets are not used to lay in bed So expensive things, do people have hair loss it a lie Why stitching was so broken Why creaking Do buy blankets from New Zealand, you can no name, no address, no card number
Sister Lee: When finished, and then you look at how much is deducted from your money, or how much money you back, finished look. I heard this, I got angry, this blanket is how I give it destroys human hair loss, I said so, and I said I could not send mail because we send them to, because the contract I signed with you, I am a Chinese travel agency signed a contract with you, I went to Beijing to send what I sent.
The negotiations, the two sides failed to reach a consensus, Sister Lee considers himself Liaoning Province, China Travel Service signed a contract,basket asics homme, but also want to send mail through them. To find out how to do things in the end, Sister Lee complaints and consultation, “Chinese consumers”, which, travel upset.
(Recording)
Goofy (transliteration): you consult no problem, then you may consult the way, the newspaper had misunderstood or just the way you talk okay, anyway, now gives us the feeling you're against us, and now we get the results that you In our report, and then we get here is very strenuous, very troublesome, so you still wait.
Sister Lee: What do you say about a much longer
Goofy (transliteration): I have to make you go up, but under normal circumstances, related to international issues, it should be 1-3 months, are normal.
Hearing this, Sister Lee to understand, whether willing or not, she can only wait for the results of Liaoning Province, China Travel links. But the other is one week, both sides have always on “How to return, refund” approach deadlocked. Looking at this issue more than 30,000 yuan to buy blankets, Sister Lee restless, finally, Sister Lee really can not wait, she gave the fly (phonetic) a telephone call, inbound tour of New Zealand would like to know the contact details , and local direct negotiations.
(Recording)
Sister Lee: I would like to ask, ground operators in the end what was the name New Zealand's that
Goofy (transliteration): Name ah, ground operators whose name I can not give you.
Xiu such as: Why
Goofy (transliteration): I'm here to give you the coordination and give you treatment, if it is not treated, or how, you can say how how, and want to go the other way. ...... I can only tell you that my ground operators that women (China Women Travel Service), we are doing a joint mission, I have now told you to take the name of the community.
Xiu such as: I want to take community in New Zealand.
Goofy (transliteration): Yes, I did, I was with women (China Women's Travel) do regiment, my next one is the Chinese women's ground operators (China Women's Travel) I've told you, and you know, I also You also know that did not hide.
The phone's remarks, so Sister Lee remembered a detail when tourist travel. Originally, according to the itinerary, Sister Lee this group is starting to be in Beijing, Li Sister mother and daughter on February 8 from Shenyang to Beijing, where more than twenty companions and saw them together and travel leader - often far away.
Sister Lee: I then discovered what the problem is, he's itinerary and I do not like to write,louboutin pigalle pas cher, you see me out of the team's itinerary was written in Liaoning Province, China Travel Service, he wrote that the Chinese women's travel agency, I You say what's often far He said that we are (China) women travel, I say who took us away, he said that we women travel will take you.
Travel Contract own travel agency and China's Liaoning Province, signed with their Chinese women abroad is travel agency. Sister Lee was very confused, and now think of it, it seems a little to understand, she was unknowingly Liaoning Province, China Travel Service to the Chinese women's travel agency. This is not a turn here and there For this kind of thing, travel agents fly (phonetic) how to explain it
Sister Lee: You say that I think of it, I did not pursue you to transfer responsibility group yet.
Goofy (transliteration): Our mission is to fight to go.
Sister Lee: Yes, fight groups I understand that you did not say to me go to women (China Women's Travel) ah You did not say you are doing a joint mission, and you did not tell me mention (China) Women's Travel Service.
Goofy (transliteration): I did not give you go to women (China Women's Travel), I wrote FIT fight groups, I have other family, we have a few common to FIT fight groups, do I want to various travel agencies are telling you I have what is necessary
Sister Lee once again come up with a contract, see above is indeed written FIT fight groups, but in the group agree to turn a bar, but it is blank. At that time people did not turn to her group mentioned it! FIT fight groups and transfer groups are the same thing
Well, regardless of the fight groups or transfer group,zanotti femme, Sister Lee is now just drained away blankets, Liaoning Province, China Travel Service, said that since her butt woman who is Chinese travel agencies, they would find it.
Goofy always refused because the Chinese women's travel agency's phone to tell her that she had to own searches, twists and turns, she contacted the Chinese women who travel agency operating staff of this team - Du Micro (transliteration), to (transliteration) asked the Chinese travel agencies to the situation of women in her blanket.
(Recording)
Sister Lee: Hello, Du Wei (phonetic) it
Du Wei (transliteration): yes.
Sister Lee: Hello, yes, I was the February 8 from Beijing to the Australia group, is that you operate it
Du Wei (phonetic): February 8 is me.
Sister Lee: I ask, (blankets) how to contact you to solve
Du Wei (phonetic): We have to deal with the comments have feedback on your registration book.
Sister Lee: how he said, you tell him.
Du Wei (phonetic): I am sorry, because I can not then what, you know A lot of things that I, and my company is not here today.
Sister Lee: That line,giubbotti peuterey 2015, I ask you two things. Is such that you contact directly with the business, right You specify the business is it
Du Wei (phonetic): You or so, you do so, you wait for me to go back after the Ching Ming, after I help you check to see if this is what is in the end a situation, then either you talk to your enrollment agency contact, OK Because I did not in the company, I do not remember this thing.
Sister Lee: I ask, what is your relationship with this business, you travel The good answer it, this need not check it
Du Wei (phonetic): What Sorry. Hey ......
Sister Lee: You heard it clearly, right Hey
Have been very clear call, suddenly could not hear each other, and then the phone was hung up, women from China Travel Service, Sister Lee still did not get the New Zealand businesses or to access information. The next step how to solve it To wait until when
Sister Lee: Sometimes Think wanted to give up, because it thirty thousand dollars in terms of blankets, just the beginning, and I am angry, angry, headaches, they said I seriously, they say you this man too seriously I said yes, I am that person seriously, I said I have to blanket this thing seriously in the end, never give up.
Sister Lee put away blankets problem has been more than a month, looking for Liaoning Province, China, travel agencies, travel agencies to find Chinese women are only waiting, Sister Lee decided that he wanted to find a way to take the other side of New Zealand society, and they are directly linked, request a return!
Sister Lee contests on the web search around to find the Trustee, and finally by the New Zealand Embassy in China contacted the New Zealand Tourism Board and Tourism Bureau, a staff member surnamed Huang repeatedly communicate it via e-mail. To find the ground operators, Sister Lee put local guides - pak photo to the New Zealand Tourism Board,doudoune moncler paris, Tourism answer is: guides you mentioned “pak” According to the photos, was a female, registered in our system surnamed Tang had qualified guide only boys.
Local tour guide girl of unknown origin, and that ground operators who is it Tourism New Zealand through a pedestrian entry Sister Lee in immigration records, found the ground operators - “A Chinese”, and her shopping businesses.
This is a New Zealand house shops selling blankets to Sister Lee sent a message, the content is - according to local law, we fully accept your refund. You can return the goods to be delivered out of your group travel, travel agents will help you to return to us, you will be in touch with you after we receive the goods.
New Zealand ground staff are also receiving agents Sister Lee on QQ exchange, and direct business contacts and selling blankets, blankets, negotiated settlement of the issue Sister Lee. After this series of overseas mail communication, Sister Lee learned that the New Zealand ground operators only have a relationship with the Chinese women's travel agencies, Liaoning Province, China Travel
No contact.
April 15, Sister Lee put blankets sent directly to the New Zealand Tourism Board, Tourism New Zealand received by the agency and the seller of the land through local consultation for a full refund. We hope to be able to get Sister Lee satisfactory results. However, things here, there is no end, anything at all Sister Lee said that the tour of Australia and New Zealand, as well as a 3,000 yuan, said something was said! 3000 yuan This money is how it happened
Why overcharged 3000 yuan
Sister Lee is one province to province, had to find a travel agent, she conducted a cost-effective multi-comparison, result, Liaoning Province, China Travel Service is a reassuring, affordable travel. But when she first inquiry, the staff told her that her daughter should overcharged 3,000 yuan.
Sister Lee: She said the Australian special provisions, dissatisfied 23 years of age, you are a student, you do not have the spending power of the Australian deemed to be overcharged 3,000 dollars.
I heard that unhappy because her daughter 23 years old, we need to pay 3,000 yuan, Sister Lee too happy, she has found a headquarters, this time, a staff member surnamed Wang received her, he told Sister Lee, this 3,000 yuan without pay.
Sister Lee: I said do not accept that her daughter overcharged 3,000 dollars, he said no income, he was asked how much my daughter, he said no income. I think like in Liaoning Province, China Travel Service, the overcharged thousand, do not accept that, of course I do not accept to go, because he is the headquarters Well, that might not be the headquarters, I did think so.
Headquarters Wang said, they will not overcharged Sister Lee 3000 dollars. Hearing this, Sister Lee put the material needed to go abroad to pay over and pay the visa of 2000 yuan in cash. Sister Lee did not expect, however, more than ten days after finishing a visa, but something has gone wrong.
Sister Lee: At that time (Wang) said such a sentence, he said Li Jie, I do not know if you remember to close your daughter something thousand dollars. At first, I got angry, I said no, before I ask you one, I do not accept her daughter received three thousand dollars, you told me not to receive three thousand dollars, how come you have to look at the visa thousand dollars it, you is not fraudulent me
Began to say to close 3,000 yuan, and now have received 3000 yuan, before the change, so Sister Lee would not understand, but now only ten days away from the travel time, other groups have already booked and not to mention, if you do not travel, two 4000 dollars to pay visa fees on white. No way, Sister Lee had to pay 3,000 yuan, and signed the contract. Thus, the final contract price is marked: Sister Lee charges -13 300 yuan, 16,300 yuan of her daughter fee,hogan outlet 2015, amounting to 29,600 dollars.
Sister Lee: I say you give me a note at the time,louboutin homme soldes, which is more than three thousand dollars to close my daughter because my daughter is a student, 23 years of age received dissatisfied, he said no, we are so close, you Look at this thing is not for children less than 23 years old. I think so, I let people label, they do not mark, we have no way, then write it, I saw the contract is normal, one can see that the home is not the same as the post three thousand, I said so write it OK on signing up.
Originally, 3,000 yuan overcharged Sister Lee was very awkward, however, expect to travel soon, she will no longer care about. But when she arrived in Melbourne, Australia, a local tour guide was a Sister Lee told her surprise thing.
Sister Lee: I say what provisions you Australia ah Why say 23-year-old student dissatisfied students should receive three thousand dollars more No, we do not accept, is the ghost of you travel out there, and I knew that this is travel kidding me.
At this point, Sister Lee seems a bit overcharged 3,000 yuan understand how it is, and this, her heart. Travel to an end, she began to travel more this post to be 3,000 yuan. She first signed with Amy and her call.
Sister Lee: Yeah final answer is no, then subside, then do not answer the phone call,hogan outlet, and later sent a text message, he said that this thing does not work, Li Jie, not retreat.
Because contact with the travel agency refused a refund, Sister Lee had to travel to the Quality Supervision Shenyang Municipal Bureau of Tourism conducted a complaint. Soon, tourism quality supervision to the phone.
(Recording)
Sister Lee: What do you mean that the final result
Supervision of staff: the final outcome of a legal contract, then, is this is in effect, that they can not give back the money.
Staff Supervision: In accordance with contract law.
Sister Lee: In accordance with contract law first few Which contract law
Staff Supervision: This is our collective wisdom.
Supervision of staff: Your contract is a contract entered into force, is legitimate.
Sister Lee: Yes, legally this I know, I signed this contract is legal, then it will receive 3000 dollars is not legitimate it
Staff Supervision: The key is now I do not know if overcharged So I can not answer.
Sister Lee: It is not overcharged, and that the subject of the contract is not very clear
Supervision of staff: you are just now contracts show the numbers are different, but not overcharged, that I do not have to figure out.
Sister Lee: But behind the adult is a price that says that children are a price, it is written very clearly, how different
Supervision staff: You are indeed the two prices, numbers are not the same before and after, the two prices, but the price of these two terms are not overcharged, I need to have a basis for this.
Sister Lee confused, clearly written contract clearly higher than their daughter's tour of 3000 dollars, why this money is not overcharged it
Tam Tourism Quality Supervision believe that the contract is signed by Sister Lee and travel agencies, she should acknowledge the contract, and written price, can not be refunded. However, Sister Lee believes that the contract overcharged daughter of 3,000 yuan per se unreasonable, travel agents should be returned son. So, things stalemate down, and the answer is always the tourism quality supervision is not refundable.
Sister Lee had their own Internet search assistance, after careful search, she found our country from November 1, 2010 start of implementation of the “Supreme Court to hear disputes Tourism Issues applicable law,” Article 23 wrote, Tourists require tour operators to return the following expenses, the people's court shall support: including, in the same tour, the tour operators to provide the same service, the cost due to differences in age, occupation and income tourists.
Control of this Act, Sister Lee daughter was overcharged 3,000 yuan, should be returned.
Sister Lee: When managers to communicate with them, you know what I do irony, never seen you like this, but also to travel abroad to study law, but also studied law. I said I was not being forced to do you, I say it is not forced to be deceived, do not force me to be able to like this, if you stand up, Tan sway, honorable, fair, honest, then let us travel to travel, I'll happily play into this thing, I'm not a professional fee that I am willing to do the brain cells
Attend cynicism, Sister Lee with the law, in the morning of March 10 came to the Shenyang Municipal Quality Supervision Bureau of Tourism, asked the staff to give a clear answer.
Sister Lee: No matter what you say you give me a written reply, said that this matter can not be resolved, or what, or do you think it is legitimate, just, you write me a black and white line.
In Sister Lee's insistence, finally ask travel agents to refund Quality Supervision, and in March 15, 2011 On this day,hogan outlet, Sister Lee took back the travel agency overcharged 3,000 yuan.
Outbound attention to what
How to resolve disputes outside the tourist shopping
Miao Huimin, the Beijing Lawyer David, years of full-time practitioners accept domestic and foreign tourism disputes. She believes that, if a foreign tourist, shopping in the designated travel agency to buy merchandise problem can be solved!
Miao Lawyer: after all, is shopping a dispute occurred in the course of the journey, causing her to lose the shop, so she can find the store directly to the claim. The second is that you can store in stroke among travel agents took her to this store, travel agency is not a fault with the look is not unscrupulous travel agents and travel agents do not know if it knows the store is selling counterfeit goods, communication with the owner is not there, this is a situation like kickbacks widespread among travel agencies, if we can prove that she induce consumers to buy it there collusion should bear part of the responsibility.
Before traveling travel contract entered into in accordance with the model
Miao lawyer tells us that the average consumer at the time of overseas travel, travel agents will follow the formal National Tourism Administration to develop a “Chinese outbound tourism contract” model for a travel contract signed with the traveler.
Among them, the provisions of Article 7, paragraph 6—- tourists in the “plan” arrangement of shopping purchases strains fake and shoddy goods, travel agents should actively assist the tourists to make a claim, since the date of purchase within 90 days, Tourists can not get compensation from shopping, travel agents should be Xianxingpeifu.
Note the travel contract “turn group” content
In addition to shopping disputes outside, Sister Lee also suffered a turn clique problem, Miao lawyer warned consumers turn FIT fight groups and corporations are not the same, when the contract with the travel agency, paying particular attention to whether the group agreed to turn this one, lest future rights to bring trouble.
Miao Lawyer: casual fight each individual may be a fight to the families, I have to report this travel group, I go directly to the outside (ground operators). She (Lee) This is the first case from her local newspaper group travel, local travel agencies without the consent of consumers to connect directly to this Beijing travel agencies, travel out of the country by Beijing, which also belongs to turn group behavior.
Miao said the lawyer, such as Sister Lee, although the contract is written, casual fight, but did not know before she went to Beijing is another travel agency travel tour can also be regarded as transfer group. Model contract agreement—- XV, paragraph 5, on tour without authorization will be a group of tourists go to other travel agencies, 20% of tourists in the day of departure or departure after that, the travel agents should be according to the total travel costs payment of liquidated damages.
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